Every conversation, every channel, one platform.
An omnichannel customer-conversation platform built around events, identity, and trustworthy AI. Not a chatbot — a layer your whole business can integrate with.
Three reasons it's different.
Omnichannel from the core
WhatsApp, SMS, email, and webchat aren't bolted on. One customer identity flows across every channel from day one.
AI you can audit
AI is tool-restricted, scoped, and logged. The bot never takes critical actions without permission — and you can replay every decision.
Event-driven architecture
Events are the contract between products. Trigger a flow from a booking, a payment, a Restaurant order — anything.
Everything a modern conversation layer needs.
Built for teams that scale customer interactions without scaling headaches.
Unified inbox
WhatsApp, SMS, email, and webchat in a single thread per customer. No tab switching.
Customer identity
One contact across every channel — phone, email, social. Conversations follow the person, not the channel.
Event-driven flows
Trigger automations from intent, schedule, system events, or external webhooks. Logic stays out of your codebase.
Per-channel templates
Reusable, approved templates per channel. WhatsApp template management included.
Campaigns with consent
Promotional and transactional sends with opt-in tracking, throttling, and per-channel delivery rules.
Controlled AI
AI suggests, drafts, and acts — but only within tool permissions you define. Every action audited.
Smart human handoff
When intent passes a threshold or the customer asks, the conversation routes to your team — with full context.
Webhooks & events
Your systems publish events, the Bot reacts. The Bot publishes events, your systems react. Loose coupling, tight integration.
API & scoped keys
Public API with JWT auth, scoped keys, and rate limits. Build integrations without compromising security.
Full audit trail
Every message, every decision, every AI action — recorded, searchable, exportable.
Where teams put it to work.
Booking confirmations
Confirm, remind, and reschedule reservations through WhatsApp — automated, but human when it needs to be.
Table & order status
Notify guests when the table is ready, the order arrives, or the bill is requested. Restaurant-ready out of the box.
Dynamic menus & QR
Send menus and QR codes on demand, scoped to the venue, the table, or the moment.
Bill request detection
AI recognizes when a customer asks to close the bill — and routes the action to your POS or your team.
Automated FAQ
Recurring questions answered instantly with context — hours, address, policies. Humans stay focused on the hard stuff.
Retention campaigns
Win-back, follow-up, and loyalty campaigns informed by the customer's full history.
Speaks every channel that matters